Privacy notice

Who we are

Rhyce.dev Ltd operates rhyce.dev from Folkestone, Kent, UK. We are responsible for the personal information described in this notice. It covers visits to this website and project enquiries sent through the contact form or by email.

Contact Rhyce Smith at contact@rhyce.dev about your enquiry or your personal information.

Company number

[Company number to be added]

Registered office

[Registered office to be added]

When you send an enquiry

The contact form asks for your first name, last name, email address and message. If you email us directly, we receive your email address and anything you include in that email. Please only share information needed to discuss your project, and leave out passwords and sensitive personal information.

We use this information to reply, understand your project and discuss whether we can help. Where you ask about engaging our services, this is to take steps at your request before entering a contract. For other business correspondence, our legitimate interest is responding to and managing that correspondence.

You choose whether to contact us. We need a working reply address and enough detail to respond to your enquiry.

Where enquiries go

The embedded form is served by our n8n automation service at automation.rhyce.dev. It sends your enquiry to our Rhyce.dev business email for Rhyce to read and reply. Enquiries are held in that mailbox; they are not currently stored in a separate enquiry database or another service.

The hosting and email services that deliver the form and email process information as part of providing those services. Emailing us directly also involves your own email provider.

Website analytics and technical information

This website uses PostHog, with its EU ingestion endpoint, to understand which pages people visit and how the site is used. It captures page views, interactions such as link clicks, and browser errors. Events can include the page URL, referring page, browser and device details, and a visitor or session identifier. Network requests also send your IP address to the services receiving them.

PostHog uses cookies and browser local storage to recognise visits. Session recording is disabled in the configuration checked for this notice. You can block or clear cookies and local storage in your browser settings. Read PostHog's privacy information for details about its service.

Website hosting services also process technical information to deliver pages and keep the site running. If operational tracing is enabled, diagnostic information is sent to our configured monitoring service to investigate performance and errors.

Embedded content and external links

Some articles embed YouTube videos or media hosted by other services. Loading that content connects your browser to the relevant provider, which may receive technical information and use its own cookies. Links to services such as LinkedIn and Ko-fi take you to those services. Their own privacy notices explain how they handle information.

How long information is kept

We keep enquiry emails for as long as needed to handle the enquiry and any resulting work. The criteria are whether the conversation is still active, whether the information is needed to provide an agreed service, and whether records are needed for accounting or to establish, exercise or defend legal claims. This can mean that records relating to client work are kept longer than an initial enquiry.

Analytics and diagnostic information is retained according to the settings of the relevant service. Contact us if you need the retention details for information relating to you.

Your information and your rights

Depending on the circumstances, you can ask for access to your personal information, correction, deletion, restriction of its use or a portable copy. Where processing relies on consent, you can withdraw that consent.

You can object to the use of your information where we rely on legitimate interests. To exercise your rights or raise a concern, email contact@rhyce.dev.

You can also complain to the UK Information Commissioner's Office. Visit the ICO complaints page for information about making a complaint.